Returns & Refunds

Most glass and mirrors supplied by Speedie Glass Mirrors are custom cut or made to order specifically for each customer.

We do not accept returns, exchanges or refunds for change of mind, no longer requiring an item, or where incorrect measurements or specifications were supplied by the customer.

Where customer-supplied measurements are incorrect, any replacement, alteration or recutting required may be treated as a new order and additional charges may apply.

We thoroughly inspect each piece of glass and mirror before installation, delivery or pickup. Customers are encouraged to inspect goods when they receive them and notify us as soon as reasonably possible of visible damage, an incorrect item or another concern.

If Speedie Glass Mirrors supplies an item that does not match the agreed dimensions or specifications, or the goods or services otherwise fail to meet an applicable consumer guarantee, please contact us promptly so that an appropriate remedy can be arranged.

Damage caused after pickup or delivery by customer or third-party handling, transport, storage, misuse, alteration or installation is not considered a product fault, except to the extent that applicable law provides otherwise.

Nothing in this policy excludes, restricts or modifies any right or remedy available under the Australian Consumer Law.